ACG - Agency Consulting Group

Al Diamond's Biography

CURRICULUM VITAE

E. AL DIAMOND

President, Agency Consulting Group, Inc.

Synopsis of Expertise:

Mr. Diamond has been deeply involved in all facets of insurance agency and company operations including merger, acquisition and divestiture, perpetuation and strategic planning, organizational development, compensation and salary administration programs, administrative and financial operations and marketing and automation planning, ESOP, and perpetuation issues. Mr. Diamond also helps agencies create and develop direct marketing programs to enhance agency production. Mr. Diamond has been president of the American Association of Insurance Management Consultants (AAIMCO) and belongs to the American Arbitration Association. He was a charter member of the Quality Insurance Congress. He is on the Insurance Industry Advisory Counsel for nuServe, a cutting edge internet technology company. Mr. Diamond acts as independent moderator for disputes arising from insurance agency operations, and as a facilitator for mergers, acquisitions, divestitures and internal perpetuation plans.

He is a qualified instructor for the Best Practices of Insurance Agencies programs of the Independent Insurance Agents of America. He has been named Business Skills Department Head for the Independent Insurance Agents of America's Virtual University. Mr. Diamond is an identified Expert on business management issues for the AllExperts Website. Mr. Diamond has been named Key Consultant for Merger/Acquisition/Valuation for Insurance Marketing and Management Services, a nationwide services business providing on-line services to insurance agencies. Mr. Diamond has created a Masters Program in insurance agency management (MAM) certifying agency managers and professionally managed insurance agencies (ACE - Agency Certified in Excellence). Mr. Diamond has been named an advisor on the nuServe Insurance Industry Panel.

Mr. Diamond is the author of THE PIPELINE, a national newsletter for insurance agency principals and insurance industry executives. THE PIPELINE is distributed to agents, associations, and carriers throughout the United States. As a consultant for over 32 years, Mr. Diamond has been a professional speaker for hundreds of agency groups.

Mr. Diamond's practice includes annual valuation and analyses of insurance agencies throughout the United States. Mr. Diamond and Agency Consulting Group, Inc. is one of the few consulting firms operating nationwide for agency valuation and consulting services. Since 1985, Agency Consulting Group has collected financial data and published the averages of common revenue and expense categories for independent insurance agencies in various size groups. These averages have been published in THE PIPELINE and in various other trade publications annually and appear on-line at the organization's website, www.agencyconsulting.com.

History:

Mr. Diamond has spent over 40 years in the insurance industry working for both stock (agency represented) and direct writing insurance companies, agencies and as an independent businessman. He has been Operations Manager for a major insurance company and Chief Operating Officer of three insurance agencies. He has been President of Agency Consulting Group, Inc., a national consulting firm for insurance agencies since 1985.

Professional History:

1985 - Current President, Agency Consulting Group, Inc. - responsive to independent agents throughout the United States for a variety of services including Agency Valuation, Mergers, Acquisitions and Divestiture, Strategic Planning, Operational Development, Agency Automation, and Compensation Programs

9/01 - 1/03 Chief Operating Officer - Commercial Property/Casualty agency in central New Jersey - Consulting Assignment

11/00 - 4/07 Chief Operating Officer - 7 Division Tidewater Virginia P&C & L&H insurance agency - consulting assignment

9/01 - 1/03 Chief Operating Officer - Commercial Property/Casualty agency in central New Jersey - Consulting Assignment

1996 - 1998 Chief Operating Officer - South Jersey independent insurance agency - consulting assignment

1996 - 1997 Chief Operating Officer - Savings Bank Agency -- consulting assignment

1980 - 1985 Manager, Agency Consulting Department, CIGNA; developed and managed the agency consulting department for major insurance company.

1976 - 1979 Operations Manager - Colonial Penn Insurance Company; Opened Property/Casualty Division for major direct writing insurance company

1969 - 1976 Aetna Life & Casualty; various positions in underwriting, marketing, and agency management

Publications:

Mr. Diamond is currently authoring two books to be published by the Independent Insurance Agents and Brokers of America (IIABA), INCENTIVE COMPENSATION PROGRAMS FOR INSURANCE AGENCIES and DE-MYSTIFYING AGENCY VALUATION, MERGER, ACQUISITION AND DIVESTITURE.

Mr. Diamond has authored The Pipeline, a monthly national newsletter for the insurance agency industry, since 1987. His articles on agency management, compensation, planning, perpetuation, valuation and the industry's future have been published in the National Underwriter and in national and state publications of the Professional Insurance Agents of America and the Independent Insurance Agents of America.