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DEFINITION OF TERMS


COMMISSION EXPENSES:

 Commissions or overrides paid to producers not employed by the

agency

OUTSIDE SERVICES:

 Includes contract labor, motor vehicle reports, inspections

COST OF EMPLOYMENT:

 Included in this category are those items normally considered

benefits (group programs). Also included in this category are

payroll taxes and contributions to pension plan (Note: Education

expenses, previously included in this category have now been

assigned a separate line in the operating expenses)

EDUCATION:

 Includes training and seminars

# EMPLOYEES:

 Use average # of employees per year

OCCUPANCY:

Rent and utilities and all building & ground maintenance

REVENUE PER EMPLOYEE:

Divide total net revenue by the number of employees

PROFESSIONAL FEES:

Legal, accounting, consulting

COMPENSATION PER:

Divide total compensation by average number of employees

SPREAD:

The difference between revenue per employee and compensation

per employee